HOW WE WORK
This is what you receive.
Every Alturascope visit follows the same disciplined process and produces the same structured deliverable architecture. This page documents exactly what that means — from the instruments we use on site to what arrives in your ScopeWalk portal.
BEFORE WE ARRIVE
Every visit starts with a conversation, not a booking form.
We don't dispatch a scanner to a postcode. Before anyone travels anywhere, we spend time understanding what you're trying to decide — because the decision shapes everything: what we capture, which instruments we bring, how we structure the report, and what your team actually needs from the deliverable.
A pre-construction survey ahead of a hospitality fit-out has different requirements from a heritage building condition assessment or a pre-lease diligence visit for an acquisition. The instruments differ. The focus differs. The deliverable emphasis differs. Getting that alignment right before we arrive is what makes the deliverable useful rather than generic.
Typically this takes one short conversation — twenty minutes, no obligation. We confirm scope, recommend the visit type, and send a clear all-in quote that includes travel.
ON SITE
The right instrument for the environment. Not the other way around.
The quality of a site documentation deliverable is determined by what was captured on site, and how. We select instruments based on what the environment and the brief actually require — survey-grade where precision is non-negotiable, accessible formats where usability matters most, specialist platforms where conventional access isn't possible.
SPATIAL CAPTURE & NAVIGABLE TWIN
Every visit produces a navigable digital model of the space — every room, every surface, every access point, explorable by your entire team without returning to site. For standard commercial documentation this is the accessible client layer: the thing your project manager walks through on a laptop before the first design meeting.
Where survey-grade dimensional accuracy is required — heritage structures, complex M&E environments, facilities where measurements will be taken from the record — we capture using professional LiDAR instrumentation producing millimetre-accurate point cloud data. The navigable twin is built on top of that foundation. The point cloud data is available to your engineers and architects in standard formats.
ABOVE-CEILING & CONFINED SPACE CAPTURE
Most surveys stop at ceiling height. The decisions that go wrong are usually made because nobody documented what was above it — or below it.
We open ceiling tiles and document the void: services runs, structural elements, existing penetrations, conditions. For spaces where human access isn't practical or safe — roof voids, structural cavities, undercroft spaces, mechanical galleries, confined access environments — we deploy remote inspection platforms: caged drones capable of navigating GPS-denied confined spaces with onboard LiDAR, and compact crawl platforms for subfloor and undercroft environments. No scaffolding. No disruption to the building fabric. A complete spatial record of spaces that have never been documented.
CONDITIONS, THERMAL & SUBSURFACE
Visible surfaces tell part of the story. We document what isn't visible using thermal imaging — capturing thermal signatures that may indicate moisture, heat loss, hidden services routes, and insulation variations that a visual record alone would miss. For heritage structures and complex existing buildings, ground-penetrating radar allows us to document what lies beneath floor and wall surfaces: buried services, structural elements, voids, and historic fabric without intrusive investigation.
Acoustic imaging captures sound signatures invisible to any optical instrument — potential compressed air leaks, gas leaks, electrical discharge, and mechanical noise in plant and equipment are recorded for review by your M&E or maintenance team. For commercial kitchens, aviation facilities, and industrial environments, this adds a layer of documentation beyond what visual capture alone can provide.
AERIAL & EXTERIOR DOCUMENTATION
Exterior envelope documentation — roof condition, facade, drainage, building perimeter — is captured using drone platforms with RGB imaging, radiometric thermal, and where the brief requires it, drone LiDAR for survey-grade exterior point cloud data. For large estates, multi-building sites, and heritage properties where the exterior is as significant as the interior, aerial documentation is part of the standard visit rather than an add-on.
All drone operations are conducted to regulatory standards. We handle airspace coordination as part of project logistics.
THE DELIVERABLE
Navigate a documented space yourself.
This is what your project team accesses from day one. Every room. Every surface. Every measurement. Explorable on any device, shared with anyone on your team, permanently accessible through ScopeWalk.
Navigate using mouse or touch. This is a live model — not a video or a photograph.
WHAT YOU RECEIVE
The same architecture. Every site. Every time.
Within three to five business days of the site visit, your ScopeWalk portal is populated with the complete deliverable package. The structure is always the same — which means your team learns it once and can work from it across every project in your programme.
Navigable Digital Model
The accessible spatial record of the site. Every room, every surface, every access point. Shareable with your entire team. Survey-grade point cloud data available in standard formats where specified.
Narrated Video Walkthrough
A structured spoken tour of the space with commentary describing observed conditions, notable features, and context — not a raw screen recording. Produced so that a team member who wasn't on site understands exactly what the space looks like and what was found.
Conditions Report
Observed conditions documented and prioritised into P1 (action items to flag with your project team), P2 (items to programme within 12 months), and P3 (items to monitor). Structured so your team can quickly assess what affects their scope, cost, and programme.
Equipment & Asset Schedule
Every piece of installed equipment documented by location, make, model, condition, and services connections. Formatted for your procurement team, your designers, or your client. Produced from direct survey, not assumption.
Labeled Photo Storyboard
Every area of the site documented with consistent labeling, accessible and searchable through ScopeWalk. Referenced directly from the conditions report so findings are always traceable to their source.
Above-Ceiling Documentation
Where ceiling access is available, a complete record of the void: services runs, structural elements, penetrations, conditions. Integrated into the conditions report and the photo storyboard.
SCOPEWALK™
Not a folder of files. A permanent, structured project record.
Every deliverable lives in ScopeWalk — our proprietary project portal. Not a WeTransfer link. Not a shared drive folder. A structured, permanently accessible record that your team can return to at any point, on any device, and find everything in the same place.
For multi-site and rollout programmes, ScopeWalk allows your team to compare any two properties side by side, track programme progress, and brief consultants directly from the portal. The platform was built around the reality of how project teams actually work — not around what's convenient for the survey operator.
VISIT TYPES
Scoped to the brief. Not priced off a menu.
Every project is scoped individually — the visit type, instrument selection, and deliverable emphasis are determined by what you're actually trying to achieve. These are the frameworks we typically work within.
COMMERCIAL & PRE-CONSTRUCTION
Standard commercial survey for GCs, developers, project managers, and design teams. Spatial capture, conditions report, equipment schedule where relevant, above-ceiling documentation, ScopeWalk delivery. The bread and butter of what we do — executed to a standard most operators don't reach.
Construction documentation detail →ROLLOUT & MULTI-SITE PROGRAMMES
For operators running documentation across multiple locations. The same deliverable architecture, the same standard, the same ScopeWalk portal structure — across every site in the programme. One brief. One vendor. Consistent output regardless of location. Travel included in programme pricing.
Multi-site rollout detail →SPECIALIST & PRIVATE PROJECTS
Projects where the brief is specific, the environment is sensitive, or the standard approach isn't sufficient. Heritage structures. Aviation facilities. Private vessels. Significant estates. These require different instruments, different access techniques, and a different level of understanding of what the environment actually requires.
Specialist project enquiries →COVERAGE
We operate across all fifty US states and every Canadian province under a national travel model — travel costs are included in project pricing. For projects in the United Kingdom, our dedicated UK operation covers England, Scotland, Wales, and Northern Ireland.
Alturascope UK →Tell us what you're working with.
Share the location, the approximate size, and what you're trying to decide. We'll confirm scope, recommend the right visit type, and send a clear all-in quote within one business day.
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